Real-World Examples
of Email Automation

Discover how businesses and developers use inbound email processing to automate workflows, boost productivity, and create seamless customer experiences. From support ticketing to AI-powered classification, see what's possible.

Start with 5,000 emails free • Ready-to-use examples • Full TypeScript support

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Customer Support Automation

Transform support emails into organized tickets

badge 13Auto-create tickets from support emails
badge 13Route by priority, product, or team
badge 13Extract customer data and order information
badge 13Send automatic acknowledgments
// Automatic support ticket creation
const ticketData = {
subject: email.parsedData.subject,
customer: email.parsedData.from.address,
priority: extractPriority(email.parsedData.textBody),
category: classifyIssue(email.parsedData.textBody)
}

badge 13Impact Metrics

40%
Faster response
85%
Auto-routing accuracy
60%
Less manual work
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Lead Generation & CRM

Capture and qualify leads automatically

badge 13Parse contact form submissions
badge 13Extract lead qualification data
badge 13Score leads based on content
badge 13Sync to CRM automatically
// Lead scoring and CRM sync
const lead = {
email: extractEmail(email.parsedData.textBody),
company: extractCompany(email.parsedData.textBody),
score: calculateLeadScore(content),
source: 'contact-form'
}

badge 13Lead Quality Boost

3x
Faster lead processing
92%
Data accuracy
45%
Higher conversion
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System Monitoring & Alerts

Turn monitoring emails into actionable incidents

badge 13Parse alerts from monitoring tools
badge 13Create incidents in PagerDuty/Jira
badge 13Route by severity and service
badge 13Notify teams via Slack/Discord
// Alert processing pipeline
const alert = {
severity: extractSeverity(email.subject),
service: parseServiceName(email.textBody),
metrics: extractMetrics(email.textBody),
assignee: routeByService(service)
}

badge 13Incident Response

70%
Faster MTTR
100%
Alert capture
5min
Avg response time
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E-commerce Order Processing

Automate order updates and fulfillment

badge 13Parse order confirmations
badge 13Extract shipping notifications
badge 13Update inventory systems
badge 13Trigger customer notifications
// Order status automation
const order = {
orderId: extractOrderId(email.subject),
status: parseOrderStatus(email.textBody),
tracking: extractTrackingNumber(email),
customer: email.parsedData.to[0].address
}

badge 13Order Efficiency

90%
Processing automation
2hrs
Avg update time
98%
Customer satisfaction
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Content Management

Email-to-content publishing workflows

badge 13Convert emails to blog posts
badge 13Extract documentation updates
badge 13Parse newsletter submissions
badge 13Auto-format and publish
// Email to content pipeline
const content = {
title: email.parsedData.subject,
body: formatMarkdown(email.textBody),
author: email.parsedData.from.name,
tags: extractTags(email.textBody)
}

badge 13Publishing Speed

80%
Time saved
5min
Email to publish
95%
Format accuracy
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AI Email Classification

Smart routing and automated responses

badge 13Classify by intent and sentiment
badge 13Generate contextual responses
badge 13Extract key information
badge 13Route to appropriate teams
// AI classification workflow
const analysis = {
intent: classifyIntent(email.textBody),
sentiment: analyzeSentiment(email.textBody),
priority: calculatePriority(analysis),
response: generateResponse(context)
}

badge 13AI Performance

94%
Classification accuracy
60%
Auto-response rate
10sec
Processing time

Ready to Implement These Examples?

Each example can be set up in minutes using our TypeScript SDK and webhook system. Start with our templates and customize for your specific use case.

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5-Minute Setup

Get your first email automation running in minutes with our SDK and examples.

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Full Type Safety

TypeScript SDK with complete type definitions for all email data structures.

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Easy Customization

Modify examples to fit your workflow. Add custom parsing, routing, and integrations.

Universal Email Processing Template

import { createInboundClient } from '@inboundemail/sdk'

const inbound = createInboundClient({
  apiKey: process.env.INBOUND_API_KEY
})

// Set up webhook for any use case
app.post('/webhook/email', async (req, res) => {
  const { email }: InboundWebhookPayload = req.body
  
  // Universal email data extraction
  const emailData = {
    from: email.parsedData.from.address,
    subject: email.parsedData.subject,
    content: email.parsedData.textBody,
    attachments: email.parsedData.attachments,
    timestamp: email.receivedAt
  }
  
  // Route based on your use case
  switch (detectUseCase(emailData)) {
    case 'support':
      await handleSupportTicket(emailData)
      break
    case 'lead':
      await processLead(emailData)
      break
    case 'monitor':
      await createIncident(emailData)
      break
    case 'order':
      await updateOrderStatus(emailData)
      break
    default:
      await processGenericEmail(emailData)
  }
  
  res.status(200).json({ success: true })
})

Industries Using Email Automation

From startups to enterprise, see how different industries leverage inbound email processing to streamline operations and improve customer experiences.

🛒

E-commerce

Order processing, returns, customer support automation

🏥

Healthcare

Patient communications, appointment scheduling, lab results

🏢

SaaS

User onboarding, support ticketing, usage notifications

💰

Finance

Transaction alerts, compliance reporting, customer inquiries

🎓

Education

Student communications, grade notifications, enrollment processing

🏠

Real Estate

Lead qualification, property inquiries, document processing

📰

Media

Content submissions, subscription management, reader engagement

⚙️

DevOps

System monitoring, incident management, deployment notifications

Start Building Your Email Automation

Join thousands of developers using inbound to automate email workflows. Get started with 5,000 free emails and build your first automation in minutes.

✓ 5,000 emails/month free ✓ TypeScript SDK ✓ Ready-to-use examples ✓ No credit card required

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Real-world examples
5min
Setup time
Customization possibilities
Email Processing Examples - Real-World Use Cases for Inbound Email API | inbound | inbound